Social Media Policy

We, The Nisshin OilliO Group, Ltd. (the “Company”), set out the following Social Media Policy to serve as guiding principles for our attitudes and behavior when we use social media.

Definition of Social Media

“Social media” is defined as services that allow users to easily make posts and communicate with other users via social networking services, blogs, forums, video sites and other websites or apps that allow such communication.

Purpose of Social Media Use

The Company uses social media to broadly and proactively communicate with stakeholders to build good relationships with them, enhance their trust in the Company, and improve the value of the Company’s brands. Toward those ends, the Company operates official accounts on social media.

Approach to Social Media Use

The following is the Company’s approach to operating its official accounts on social media.

  • 1. We will strictly comply with laws and regulations, The Nisshin OilliO Group Code of Conduct, internal rules, and other relevant standards, and strive to communicate with honesty, integrity, and good judgment as a member of society.
  • 2. We will always be mindful that our communications are accessible to the general public, and take responsibility for the information we disseminate as members of the Group.
  • 3. We will respect and not infringe upon the intellectual property, privacy, and other rights of third parties.
  • 4. We will not disclose personal information, or confidential information, whether internal or external.
  • 5. We will not disseminate information intended to disparage or harm specific individuals.
  • 6. We will exercise good judgment when sharing information, without misrepresenting our identity.

Guidelines for Social Media Users

We ask everyone posting to our official accounts to observe the following guidelines.

  • 1. Please refrain from disseminating information intended to disparage or harm specific individuals.
  • 2. Do not use content that is illegal or for which you do not have permission to use.

Information about products or services disseminated on our official accounts does not necessarily constitute an official announcement by the Company or represent the Company’s views. Additionally, we may not be able to respond to every inquiry made to each official account. For official announcements and views, please refer to the Company’s website and news releases.